Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and understanding how you use our website.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session cookies for form functionality
• Security cookies for protection against fraud
• Load balancing cookies for website performance

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics for website traffic analysis
• User behavior tracking for service improvement
• Conversion tracking for marketing effectiveness

2.3 Marketing Cookies

These cookies are used to provide relevant advertising:

• Retargeting pixels for advertising platforms
• Social media tracking pixels
• Third-party advertising cookies

3. Third-Party Cookies

We use services from third parties that may set their own cookies:

• Google Analytics: Website analytics and performance tracking
• YouTube: Embedded video content
• Trustpilot: Customer review widgets
• Facebook/Meta: Social media integration and advertising

4. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Set preferences for specific websites

4.2 Opt-Out Tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out
• Facebook: Facebook Ad Preferences

5. Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

• Contact forms may not function correctly
• Website preferences will not be remembered
• Analytics will not track your visit
• Personalized content may not be available

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Information

If you have any questions about our use of cookies, please contact us:

• Email: chris@directorfirst.co.uk
• Phone: 0800 086 2766
• Address: The Old Dock House, Watery Lane, Preston PR2 1AU